Security Overview
Last updated : 20 March 2024
Wexa.ai safeguards your data through a comprehensive security framework:
Data Protection:
All data undergoes instant multi-disk writing, daily backups, and storage in multiple locations. Customer-uploaded files are stored on servers designed to eliminate bottlenecks and points of failure.
Secure Data Transmission:
Your data is encrypted and transmitted using HTTPS during transit. While within our private networks, data may be transferred unencrypted.
File Encryption:
Uploaded files are stored securely and encrypted at rest. Application databases, containing active user information, receive the same protection and monitoring as other system components. Database backups are encrypted using GPG.
Redundancy:
Our servers, from power supplies to internet connections, operate with full redundancy, ensuring continuous operation even in the event of multiple server failures.
Physical Security:
State-of-the-art servers are shielded by biometric locks and constant surveillance. Only authorized personnel have access to data centers, supported by 24/7/365 onsite staff for additional security.
Infrastructure Updates:
Regular updates, including the latest security patches, fortify our software infrastructure. Our products run on a dedicated network secured by firewalls and continuous monitoring.
Billing Information Security:
Credit card transactions benefit from secure encryption equivalent to leading banks. Protocols ensure the secure transmission, storage, and processing of card information.
Continuous Monitoring:
Dedicated teams uphold account security, utilizing monitoring tools to detect and respond to any suspicious activity. To date, we have not experienced a data breach.
Internal Data Access Audits:
Strict audits of internal data access help prevent unauthorized employee access. Wrongful access is met with penalties, including termination or prosecution.
Proactive Measures:
While maintaining a zero data breach record, we continuously collaborate with security researchers to stay abreast of the latest web security standards.
In the rare event of a successful attack, affected customers will be promptly notified.
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